Terms and ConditionsDownload our Standard Terms and Conditions, Sector Terms and Conditions and Koninklijke Saan’s Cancellation Rules here. Saan’s Standard Terms and Conditions apply to all offers and all agreements concluded. Depending on the nature of the services to be provided, an appropriate set of standard terms and conditions that is always used in the relevant sector applies. If there are several types of service, then several sets of standard terms and conditions may apply. Each set of standard terms and conditions has its own liability scheme and its own terms about what is and what is not insured and who must take out which insurance. Below you will find instructions on how to determine which standard terms and conditions apply.
General conditions Saan, valid from 1-1-2020Algemene voorwaarden Saan
General Terms And Conditions Saan (English)
Allgemeine Geschäftsbedingungen Saan (Deutsch)
Conditions générales de Saan (Français)
General Conditions Vertical Transport (Dutch)Algemene Voorwaarden van de Vereniging Verticaal Transport
Transport and relocation (Dutch)Verdrag betreffende de overeenkomst tot internationaal vervoer van goederen over de weg
Cancellation arrangements Saan (Dutch)
An overview of our certifications in the field of Quality, Safety, Health and Environment can be found on this page Certificates.
Fuel prices are a cost component of our logistics services that fluctuate enormously. In the event of very strong price increases, Saan is forced to pass on part of the fuel costs to its clients. The applicable fuel surcharge scheme can be found on this page. The fuel surcharge is always stated separately on our order confirmations and invoices.